All about the MacPac team members

Doug and Kristi McAfee are the owners of MacPac and the husband-wife duo that keep everything running smoothly. They work with clients as they onboard with us to make sure all your orders get processed on time. Kristi manages the office crew and Doug oversees the warehouse team.

Our team is dedicated to processing your orders and accurately fulfilling every single one, even those pesky Amazon vendor central orders that are notoriously prone to charge-backs.

MacPac Fulfillment is able to fulfill for Amazon FBA Seller Central.  When using FBA, a subset of Seller Central, the products are sent to Amazon and then to customers. For more information on the differences please see our other blog post, Amazon FBA vs Seller vs Vendor.

Amazon fulfillment can be complicated. With all the paperwork, labels and steps involved, it's easy to get charge-backs on your account. At MacPac we've developed a three-day process that helps us package your purchase orders correctly and avoid charge-backs on your account.

The basics of our process are fairly simple, so we made an infographic to give you an idea of how we run your Amazon Vendor Central orders.

We offer e-commerce fulfillment as well as Amazon Vendor Central services. Our system connects with a wide variety of e-commerce platforms and shipping carriers.

We've tracked inventory a few different ways in the past, but we've found using a super simple system works the best for our team and our clients. Below you can find all the info on our inventory process as well as an example of our Inventory spreadsheets.